Can I change my travel dates?
You may be able to change your travel dates depending on the rules of your trip, which are displayed when you choose your trip and on your receipt if you have already purchased your trip.
Can I change the name on a ticket?
No, we will not be able to change the name on a ticket. If you have misspelled your name, you may request that we cancel your ticket depending on the rules of your trip and purchase a replacement.
Can I use only the return part of my ticket?
If you have two or more flights with a single ticket number, you will not be allowed to check-in for a flight without flying all the preceding flights in your ticket. However, if you have separate ticket numbers for your leaving and return flights, you may fly the return flight without having to fly the leaving flight, depending on the rules of your trip.
How can I change or cancel my trip?
Email info@unionent.org or Call / Whatsapp at +923008883183 to request a change or cancellation at least 24 hours before your trip begins. Our Travel Experts are happy to help if you require a change or cancellation at shorter notice; however, if they’re unable to do so or are unavailable, you will need to contact the airline or hotel for your trip directly.
Are my card details safe?
Yes, we use secure server infrastructure and TLS-secured communication for all pages that collect financial information. Each of these pages, their server infrastructure and communication are periodically reviewed by independent third-party auditors to protect the safety of your card details.
Is there an extra charge for paying by credit card?
Yes, there is an additional charge of 3% for paying by credit/debit card. Bank will be sending us payment after deduction of their service / transaction fees.